Book Appointment

Contact Hours

Monday to Friday:
8am to 6pm

9am to 4pm

9am to 1pm

Public Holidays:
9am to 1pm

Click here to contact us.

Outside of practice hours:
please call the locum service on
13 SICK (13 7425)
or 03 9429 5677.

In the event of an emergency:
Dial 000
or present to: Hospital Emergency Department.

Emergencies Departments are at:

Box Hill Hospital
(Eastern Health),
8 Arnold Street Box Hill
Ph: 1300 342 255

St Vincent’s Public Hospital
41 Victoria Parade Fitzroy
Ph: (03) 9231 2211


Online Bookings

Please click on the green ‘Book appointment’ HotDoc link on the left.



General Medical Appointments

The quickest and easiest way to make a general medical appointment is to click on green ‘Book appointment’ HotDoc link

Please note that if you phone the Reception staff there may be a lengthy wait.

We have three types of general medical appointments. When making a booking, please specify whether you feel you require a standard appointment or a long appointment (see below for descriptions of types of appointments). You can select the type of booking required in the HotDoc link.


Standard appointments:

Up to 15 minutes for one single concern/issue.


Long appointments:

Long appointments (up to 30 minutes) are required for:

  • Two or more concerns/issues
  • Pap smears
  • Travel advice and vaccinations
  • Family and emotional issues
  • Mental Health Care Plans and Chronic Disease Management Plans
  • Medical and Insurance forms
  • Minor procedures including removal of lumps and bumps
  • Annual health checks

Extended appointments:

Extended appointments (30-45 minutes) are required for:

  • ‘Over 75’ health assessments

This service is bulk-billed and can be booked by phoning reception.

New Patients

Please arrive 10 minutes before your appointment time to fill in a registration form. Click here to download this form if you wish to pre-complete and bring it when you attend your first appointment.

Urgent Problems

We try to accommodate patients with urgent problems – please let us know the urgent nature of your problem when you call to make an appointment.


Please let us know if your  appointment is no longer required as appointments are sometimes difficult to make and we would like to be able to offer them to other patients who may be unwell.

Missed appointments may incur a “failure-to-attend” fee, which must be settled prior to any further appointments.

Walk In Appointments

Patients who walk in without an appointment will be seen as soon as possible if a doctor is available or offered an appointment convenient to the patient.

Please be aware that scheduled appointments must take priority over patients who walk in without an appointment.


Home Visits

Home visits are routinely provided by our locum service, which operates outside usual practice hours. They can be contacted on 13 SICK (13 7425) or 03 9429 5677.

Depending on individual circumstances, home visits may be provided at the discretion of your treating doctor. Please discuss this directly with your doctor.


Psychology Appointments

To book an appointment with a psychologist, please contact the relevant practitioner directly by clicking here.